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The CRW Income Assistance Management and Reporting system provides social allowance registration, issuance and reporting in compliance with the requirements of Indigenous Services Canada (ISC).

Income Assistance System Major Benefits


Individuals with little or no computer background can translate applications and updates into Budget and Decision reports, ISC Summaries, and Cheque Runs.


Complete Financial Statements are available from Accounting.

All transactions are stored in the integrated General Ledger and can be easily reviewed or exported to the external accounting systems.


The Hydro, Shelter, and User-fees pro-rating is automatically calculated.

The ISC Pro-rating form is available in the system.

System Features
  • Contains all community members
  • When creating an application or updating a family, this list is used to eliminate keying
  • The other tables are used to attach the current approved rates for all Non-Variable items
  • Application information is entered into this screen
  • Family members’ ages and other information are used to calculate the basic entitlement
  • All unearned/property income and employment income
  • Non-Variable and Variable assistance can be updated for each issue
  • Appropriate dollar amounts change automatically
  • Automatically updates age categories and basic rates based on date of birth
  • Advances created either by Merchandise Vouchers or Cheques
  • Number of deductions can be requested
  • Preview Vouchers and Cheques in the Accounts Payable posting for verification prior to printing

Non-Variables Reports available:

  • Guardian Report
  • Disability Report
  • Infant Formula Report
  • Diabetic Report
  • Shelter Allowance Report
  • User Fees Report
  • Cablevision Report
  • NCB Report
  • Recovery Report

Variables Reports available:

  • Hydro Report
  • Oil Report
  • Cord Wood Report
  • Fuel Woods Report
  • Propane Report
  • Septic Report
  • Special Needs Report
  • Burial Report
  • Exceptions Report

Control Reports available:

  • Review List
  • Cheques Sign-off Sheet

Prior to creating cheques, Budget and Decision forms can be automatically created for only those applicants whose amounts change

This management report can be run at issue time for local management review and faxed to ISC (as per their requirements)

This includes:

  • Budget and Decision Report
  • Detailed Summary Report
  •  Social Services Header Report
  • Previewed cheques are sent to the financials for printing
  • Direct payments such as hydro, services and rent are paid directly to the designated vendor in this same cheque run
  • Combines cheques for the same vendor onto one cheque with details appearing on the stub
  • Assistance amounts and deductions are updated in the General Ledger and a G/L summary report is created
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